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Terms and Conditions for Online Travel Agency Roomista.com

Welcome to Roomista, an Online Travel Agency (OTA) facilitating travel bookings and related services. By using our website or mobile application, you agree to adhere to the following terms and conditions:

1. Booking Process:

- When you make a booking through our platform, you agree to provide accurate and complete information about yourself and your travel requirements.

- All bookings are subject to availability and confirmation by the respective service providers.

2. Payment:

- Payments for bookings must be made using the available payment methods on our platform.

- Prices listed on our platform are subject to change without prior notice. The final price will be confirmed during the booking process.

- Additional charges such as taxes, service fees, and surcharges may apply depending on the service booked.

3. Cancellation and Refunds:

- Cancellation policies vary depending on the service provider and the type of booking made. Please review the cancellation policy associated with your booking before confirming.

- Refunds, if applicable, will be processed according to the cancellation policy and may be subject to processing fees.

4. Travel Documents:

- It is your responsibility to ensure that you possess all necessary travel documents, including but not limited to passports, visas, and identification, required for your journey.

- We do not assume responsibility for any issues arising from incomplete or inaccurate travel documentation.

5. Liability:

- We act solely as an intermediary between you and the service providers (such as airlines, hotels, car rental agencies, etc.) and do not assume liability for any acts, errors, omissions, representations, warranties, breaches, or negligence of any such service providers.

- We are not liable for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising out of or in connection with your use of our platform or the services provided by third-party service providers.

6. User Conduct:

- You agree to use our platform and services in accordance with all applicable laws, regulations, and these terms and conditions.

- You are solely responsible for any content you post or transmit through our platform and agree not to engage in any unlawful, defamatory, or otherwise objectionable conduct.

7. Intellectual Property:

- All content and materials available on our platform, including but not limited to text, graphics, logos, images, and software, are the property of Roomista or its licensors and are protected by copyright and other intellectual property laws.

8. Changes to Terms and Conditions:

- We reserve the right to modify or amend these terms and conditions at any time without prior notice. The revised terms and conditions will be effective immediately upon posting on our platform.

By using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our platform. If you have any questions or concerns regarding these terms and conditions, please contact us at

(+44) 20 3807 5999

(+44) 11 2202 000

(+94) 777 666 124

Thank you for choosing Roomista. Safe travels!

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